9480, boul. Lacordaire, suite 201 St-Léonard (Québec) H1R 0C4

514-321-0321

Who are we?

Our website address is : www.dentistesfaubourglacordaire.com/en

 

Personal information

Personal information collected

In order to benefit from the personalized services of Les Dentistes du Faubourg Lacordaire Inc. available on our digital platform, you must provide us with certain information that will serve to identify you and confirm your identity, without which we are unable to offer you the services in question. We also collect personal information in order to provide you with certain services.

If you contact Les Dentistes du Faubourg Lacordaire Inc. by e-mail, you must provide your information and write your message in the space provided in the electronic form accessible on the Contact Us, Book an Appointment and Satisfaction Survey pages. (Link to pages).

Whether by telephone, e-mail or message sent via our site, we may collect :

  • your last name;
  • your first name;
  • your e-mail adress;
  • your phone number;
  • the subject of the e-mail;
  • any other information you may communicate with us.

You can also communicate with us using Facebook’s Messenger tool.

Since no communication by e-mail or Messenger is completely secure, we ask you not to transmit any personal information in your messages when communicating with us in either of these ways.

Why do we collect this type of information?

We collect and use your personal information in order to carry out the mission entrusted to us, in particular to :

  • communicate with us ;
  • process your application for the positions we advertise ;
  • provide you with the usual services of Les Dentistes du Faubourg Lacordaire Inc. ;
  • ensure the efficiency and quality of our business processes at all times ;
  • understand your experience as a customer or candidate, to make it a positive one for you ;
  • provide you with useful information and content and promote our services.

We only collect personal information that is necessary for the purposes for which it was collected.

In addition, when we collect your personal information, we specify the intended uses. For example, you can read our Web site’s privacy policy to learn more about the type of personal information we collect when you browse our Web site and how we use that data.

 

Automatic information exchange

In order for all browsing functions on Les Dentistes du Faubourg Lacordaire Inc. websites (under the domain name www.dentistesfaubourglacordaire.com) to be fully functional, your computer and the site server exchange certain technical information. This information is fragmented and cannot be used to identify you.

Cookies are small text files that are downloaded when you visit certain pages of a site and stored in the memory of the device you are using.

Cookies are used to update and optimize our website based on your use and needs. Les Dentistes du Faubourg Lacordaire Inc and its suppliers use the Google Analytics platform to analyze the use of Les Dentistes du Faubourg Lacordaire Inc’s digital platforms for statistical and site improvement purposes. The following information is collected through a cookie:

  • your IP adress ;
  • your internet service provider ;
  • the day and hour of the beginning and end of your visit ;
  • the language of your browser ;
  • the rgion or municiality, determined through your IP adress ;
  • the version of your browser ;
  • the type and version of your operating system ;
  • the type and model of your phone, tablet or computer ;
  • the domain of the previous site visited ;
  • the adress (url) of the pages you visited on Les Dentistes du Faubourg Lacordaire Inc websites;
  • your activities (e.g., clicking, scrolling) on theLes Dentistes du Faubourg Lacordaire Inc website ;
  • the point of origin (banner, e-mail, social network, print publication, advertiser’s Web site) of your visit ;
  • the screen resolution of the device you’re using.

This information may also be used by Les Dentistes du Faubourg Lacordaire Inc. and its suppliers to develop, improve or market products and services. This information is collected and stored by Google on servers that may be located outside Canada. However, this information is not shared by Les Dentistes du Faubourg Lacordaire Inc. with outside parties. You can manage browser cookies.

If you wish, you can prevent Google from collecting data about your use of Les Dentistes du Faubourg Lacordaire Inc. websites by downloading the add-on for your browser that disables Google Analytics.

 

Cookies

Cookies are small text files stored on your computer or mobile device. They contain information about the browser you’re using and the pages you’ve visited. You can delete or deactivate cookies at any time from your browser.

 

What are the cookies used for ?

Cookies are commonly used by Web sites. They perform a variety of functions and are distinguished by their different roles. To manage cookies in general in a particular browser, please consult the following pages:

You can also generally manage cookie registration by modifying the settings on your smartphone:

To manage cookies in a particular way on our Web site, you can at any time by clicking at the bottom of the page. These choices are valid for up to 30 days. Note that this cookie management is associated with the browser and device you are using, so if you use another device or browser for your next visit, the banner asking you to manage your cookies will reappear.

 

Fonctional cookies (mandatory)

These cookies are essential to the proper operation of our Web site, which is why you cannot delete them.

They allow you to :

  • use the site’s main functions and make it secure ;
  • implement safety measures ;

In particular, the following information is collected :

  • the language used by the browser ;
  • browser type and version ;
  • operating system type and version ;
  • device type and model (phone, tablet or computer) ;
  • the screen resolution of the device you’re using.
Cookie’s Name Use
_icl_current_language This cookie is used to identify the user’s language preferences.

 

Statistical Cookies

These cookies enable us to track the use and performance of our sites, to compile usage statistics and to determine the volume of visits to and use of the various components of our sites (sections and content visited, path taken). These elements enable us to improve the relevance and ergonomics of our services in order to better meet your needs.

the following information is collected:

  • your IP adress ;
  • your geographical location (found through IP adress) ;
  • yor internet service provider ;
  • the day and hour at which you started and ended your visit ;
  • the domain of the previous site visited ;
  • URLs and titles of pages visited on the site ;
  • your activities (clicking, scrolling, etc.) on the site ;
  • the point of origin of your visit (banner, e-mail, social network, advertiser’s website) ;
  • your searches using the tool integrated into our sites.
Cookie’s Name Use
Google Analytics (_ga*) To analyze the use of our website in order to improve it. You can install the browser add-on to deactivate Google Analytics on all the websites you visit.
_ga This cookie is used for Google Universal Analytics. It is used to track the performance of pages consulted by site users.
_gid This cookie is used by Google Universal Analytics to store a unique identifier in order to generate statistical data on how visitors use the Site.

 

Publicity cookies

Cookie’s Name  Use
1P_JAR Google advertising cookie used to track users and target ads.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, install third-party tracking tools or track your interactions with such integrated content if you have an account and are logged in to their website. Les Dentistes du Faubourg Lacordaire Inc. does not endorse, control or authorize the contents of, or links to, these sites, any changes made to them, or any products or services provided on these sites, and is not responsible for any of the following:

  • content, products or services distributed on third-party sites;
  • the presence of unauthorized hyperlinks on its digital Platforms;
  • contamination by computer viruses attributable to the use of third-party sites or deficient data protection on these sites;
  • the collection, use and disclosure of your personal information on these sites.

Les Dentistes du Faubourg Lacordaire Inc. may modify, add or delete hyperlinks published on its website at any time.

 

With whom may we share your data?

Your data may be shared with :

  • our web and marketing provider
  • Government agencies (SAAQ, RAMQ,)
  • inssurance companies
  • Healthcare professionals (dentists, doctors, specialists, pharmacists, laboratories, accountants)
  • IT services (website, IT technicians)
  • Softwares

 

How long is your data stored?

For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information. For all medical data that passes through the website, we keep it for 5 years.

 

What are your rights regarding your data?

You may ask to receive a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not include data held for administrative, legal, medical or security purposes.

For any request concerning your personal data, please contact :

Name : Dr Van-Khai Ngo
Email : Lesdentistesdufl@bellnet.ca
Phone number : (514)321-0321

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